FAQ's

FREQUENTLY ASKED QUESTIONS: SLEEKY INDIA

HOW TO ORDER MOBILE SKINS?

All Skin designs are available for ALL Phone models:

Step 1: Select skin category (For Example Matte, Abstract, carbon fiber etc.)

Step 2: Choose a particular skin from the selected category (Eg: red matte, Black Carbon Fiber etc.)

Step 3: Choose your mobile Brand & model from the drop down list below the product

Step 4: Click on Add to Cart

WHAT ARE SLEEKY INDIA SKINS?

Sleeky India skins are precisely cut self adhesive thin textured sheets for your device. You can stylize your device without adding any bulk & maintaining your device's form factor, unlike conventional cases and covers. It also protects your devices from scratches and fingerprints, while the texture provides a better grip to your phone.

WHERE CAN I FIND MY DEVICE/ WHY MY DEVICE IS NOT APPEARING IN THE SEARCH BAR?

You can find your desired device on every product page. Your Don't have to search it separately. All Designs on the website are available for almost all Models. Your just have to select your favorite design, and pick your device from the Select your model dropdown list in the product page.

WHERE IS MY ORDER?

Your order will be dispatched within 48 hrs of receiving it. It may take a bit longer than usual on certain scenarios. You will get regular updates & tracking details once you have placed your order via mail and text messages to let you know about the status of your order. Kindly always also check your Junk/Spam folder as our mail might end up there depending on your mailbox setting.

HOW DO I ORDER A SKIN FOR MY DEVICE?

First select your exact Texture or design from the shop section. Then select the coverage & then the Brand and model of your gadget. Finally, just place the order. That’s it. It’s really that easy.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

Your order will be dispatched within 48 hrs of receiving it. It may take a bit longer than usual on certain scenarios. The shipping time will depend on if you choose standard or express shipping

CAN I TRACK MY ORDER?

Yes, you will get regular updates & tracking details via mail and text messages to let you know about the status of your order. Also You can track your order here track my order

WHAT IF THE SKIN HAS BUBBLES AFTER APPLYING?

We only use materials with bubble release technology, so its highly unlikely for you to get a air bubble stuck during application. This means use can easily push out air bubbles to the nearest opening.

HOW DO I INSTALL MY SKIN?

Skin installations are fairly simple. You can Go to our How to Apply Skins page For detailed Instructions.

DOES SLEEKY INDIA OFFER AUTHENTIC SKINS?

Yes we do. All our materials, textures & Laminations are authentic 3M, Orajet & Oracal materials.

DO SLEEKY SKINS SUPPORT WIRELESS CHARGING.

Yes, Sleeky skins & wraps won't affect your phone's wireless charging capabilities and will work normally as it should.

WILL IT LEAVE RESIDUE ON MY PHONE WHEN I REMOVE IT?

We only use high quality materials across our entire portfolio, which means there is no chance of skin leaving any residue behind. All materials used by us have been thoroughly tested and we can assure you that your device will be cleaner than it was before applying the skin.

I CAN’T FIND A SLEEKY SKIN FOR MY DEVICE ON YOUR WEBSITE, WHAT SHOULD I DO?

Chances are we are already working on it. Just drop us a mail at Support@sleeky.in and we will let you know about the status.

CAN I CHANGE MY ORDER BEFORE IT IS SHIPPED?

You can only change your order within 12 hours of placing the order. Just mail us your order ID, your new preference and we will take it from there.

CAN I RETURN THE PRODUCT ONCE RECEIVED AND GET A REFUND FOR THE SAME?

No, we do not provide a refund for any orders once it is shipped from our warehouse. Though, we offer free replacements in case of damaged or wrong products delivered.

WHAT IF THE PRODUCT HAS A DEFECT?

If you identify a defect in the skin before the application, just mail us some images of the skins you received within 24 hours of receiving the shipment. After examining the same, we will exchange your product at our cost. If you identify the defect after the application, mail some photos and we will advise further action after examining the defect. DO NOT ACCEPT ORDERS THAT APPEAR TO BE DAMAGED OR TAMPERED WITH. Please contact us in such cases as soon as possible, if accepted in any case providing the video of unboxing in the proper lighting will be a must.

HOW SOON CAN I EXPECT A REFUND IF MY ORDER IS SUCCESSFULLY CANCELLED AND I HAVE PAID ONLINE?

We will process the refund at our end within 2 working days, it will further take anywhere in between 0-7 working days for the money to show up in your account depending on the payment method used.

Is Sleeky India Legit and Legal?

Yes, Sleeky India is a Legit brand which offers quality Products. We make sure all out skins are of premium quality which protect gadgets from scratches and smudges. Check our instagram and Review page for knowing what our customers says about us.

Is Sleeky India Safe & Trusthworthy?

Yes, Sleeky India is completely Legal and safe brand. We offer Quality products and one of our pillars is customer satisfaction.

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